visiting the foodbank
Before you visit the foodbank
Before you come to the foodbank, you will need to obtain an official trussell trust food voucher. Please also bring bags with you, to put your food in and carry home.
Our foodbank works using a voucher referral system. In order to provide the most appropriate help for the circumstances of your situation we work with local charities/agencies. If they feel you are struggling to put food on the table, they can issue you with a foodbank voucher. The charity can also provide long term support if needed to help address some of the issues behind the reasons for your crisis. The voucher can then be bought to our foodbank and exchanged for a 3-day food parcel. PLEASE NOTE THAT EACH VOUCHER CAN ONLY BE USED ONCE.
Our foodbank works with a number of different agencies, such as Citizens Advice (Help through Hardship), Bestwood Advice Centre, Emmanuel House, Nottingham City Housing Aid, The Meadows Advice Group and many more.
At the foodbank
Bring your voucher along during one of our sessions. When you arrive, one of our team of volunteers will ask to see your voucher. They will need the voucher referral code, which can usually be found in the top right hand corner. The voucher will state how many adults and children are in your family, and one of our team will talk through the food parcel and what you would like in it.
To give you an idea of what to expect, a typical food parcel may contain the following items (please note that this may vary depending on availability):
Pasta or rice, Tea or coffee, Pasta or curry sauce, Tinned fruit, Jam, Rice pudding, Tinned tomatoes, Cereal, Biscuits, Squash/juice drink, Baked beans, Tinned fish (tuna/salmon), Tinned meat (if you eat meat), Soup (meat or vegetable), Tinned Vegetables, Tinned Potatoes, UHT milk, Sugar, Toiletries such as shampoo, toothpaste, toilet roll, shower gel/soap, deodorant, Household items such as washing powder or washing up liquid (if available).
There will usually be a 5-10 minute wait for your food parcel. Please bring lots of bags with you, and family members or friends to help you carry the items home. Some people like to bring a suitcase or bag on wheels to make the journey easier.
Further details of charities and agencies who may be able to help you.
